Summary of Qualifications
Ø Proven record of delivering Projects and Programs on time and on budget
Ø Marketing Expertise at both local and national levels
Ø Practiced in Business Development Issues
Ø Excel at time management and completing multiple projects simultaneously
Ø Creative Problem Solver & Critical Thinker
Ø Skilled Trainer & Event Organizer
Ø Expert Computer Skills
Work experience
U.S. Department of Commerce – census Bureau 3/2009-7/2010
fort bragg, CALIFORNIA
Field Operations Supervisor
à Supervised eight crew leaders, each of whom led a team of fifteen enumerators, during field operations.
à Conducted individual and group training sessions using verbatim training guides in field operation procedures, and in supervisory and administrative responsibilities.
à Submitted requests for replacement workers, assessed trainees, and determined job placement, ensuring operations were staffed to maintain an uninterrupted workflow.
à Monitored the progress and performance of census field operations, collected and reviewed completed work assignments, and ensured assignments were delivered on schedule.
à Provided instructions to crew leaders for improving production and performance to meet deadlines and quality standards.
à Assessed employee performance and recommended termination of substandard performing employees.
Applied Equal Employment Opportunity principles in hiring practices, training, and employee development
Recruiting Assistant
à Met with government officials, business leaders, employment agencies, media outlets, community centers, faith-based groups, and other appropriate sources in the community to promote census employment opportunities.
à Acquired the support of local organizations to donate space for census testing and training sessions, ensuring locations met specific requirements.
à Conducted recruitment activities to recruit local residents, including coordinating and attending job fairs.
à Executed the Local Census Office recruiting plan, made recommendations on recruiting strategies, and provided statistical data on the testing of applicants.
à Prepared and gave impromptu presentations to diverse audiences.
à Arranged and conducted census employment testing sessions for various positions, scored tests, and reviewed application materials for completeness and accuracy.
Crew Leader
à Supervised fifteen enumerators and one crew leader assistant during field operations.
à Located space for training, and notified new employees of training locations, dates, and times.
à Conducted training sessions for twenty trainees.
à Implemented mandatory training by using classroom instructions, practice interviews, and on-the-job guidance.
à Provided instruction on enumeration procedures and familiarized trainees with reports and forms used to collect data.
à Performed preparatory duties such as checking boundaries and becoming familiar with the areas where employees would work.
à Assigned duty areas to employees, observed employees in the field, and provided on-the-spot assistance and supervision.
à Reviewed and certified daily payroll and progress reports and ensured that work was completed within established time schedules.
à Advised supervisor of progress and performance, and made recommendations for dismissal of those who could not or would not perform required duties.
Crew Leader Assistant
à Learned the nature, scope, and objectives of each assigned field operation and specific procedures to be followed.
à Assisted the crew leader to ensure work was completed according to procedures and on schedule.
à Met daily with enumerators to assign work and conduct quality control on their paperwork to ensure accuracy and completeness.
à Submitted completed and acceptable materials to supervisor on a regular basis.
à Observed enumerators in the field, provided on-the-spot assistance, and recommended additional training for low performing enumerators.
West Company/ Small Business Development CTR12/2004-12/2008
fort bragg, CALIFORNIA
Business Development Manager/Program Director
à Assisted businesses with writing business and marketing plans as well business development, planning, and management assistance
à Organized media and web based marketing and client retention strategies
à Researched and developed grant applications and reports
à Oversaw day to day management of organization
à Supervised staff in three locations
à Recruited, screened, assessed, and oriented new clients to West Company services
à Facilitated networking among business owners to increase sales and referrals
à Taught business training classes on starting a business, marketing, management and finance. Certified NX Level Entrepreneurship instructor
à Developed custom client tracking and reporting database in Microsoft Access
à Hosted bi-weekly business radio show on KZYX (FM public broadcasting station)
à Authored monthly business column in Fort Bragg Advocate News
à Recipient “World of Thanks” award from SAFE-BIDCO (non-profit lending company)
Murray Consulting 3/2000-6/2008
Newnan, Georgia & Fort Bragg, CALIFORNIA
Owner & President
à Successfully started & ran home based consulting and project management business
à Provided marketing and public relations strategy and collateral material development services for small to mid-sized businesses
à Provided database development, data collection and analysis services for large corporations such as Pepsi-Cola North America and the Pepsi-Cola Bottling Group
à Organized marketing events for small business clients and charities including the Festival of Fun Carnival for the Boys & Girls Club
Pepsi-Cola Company 6/1996 – 2/2000
Atlanta, Georgia
Project Manager (Regal Cinemas and PGA of America)
à Worked closely with large national account clients to determine their needs and priorities for marketing programs, conversions, openings and all new & ongoing issues
à Served as primary resource for information to customers, suppliers, Pepsi field and marketing personnel on golf and theatre issues
à Reviewed project and sponsorship proposals to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of project
à Planned, organized and executed conversion of Act III theatres resulting in placement of 500+ fountain units at 150 locations in 30 different territories (75% complete in 2 weeks)
à Orchestrated one week conversion of over 60 Cobb Theatres with 600 screens in 4 states involving 16 bottling territories
à Developed and supervised surveys of customer base and implementation of results
à Coordinated development of annual nationwide sales tool involving Pepsi marketing and field personnel, customers, suppliers and agency personnel
à Designed databases to facilitate customer contact, tracking and reporting
à Coordinated conversion of over 200 golf courses nationwide in a 5 month period
à Organized regional meetings to review customer procedures and account maximization
à Negotiated rates, placement & timing for yearly golf print advertising, tournaments and sponsorships
à Organized Pepsi presence at trade shows and events such as Ryder Cup, PGA Championship, ShowEast and PGA Merchandise Show
à Developed and executed customized incentives & programs for Pepsi annual marketing calendar (including Pepsi Stuff, Star Wars & Nascar)
à Facilitated roll out of Pepsi One, On-Screen & Slide advertising to world’s largest theatre chain
à Managed Pepsi’s Sponsorship & Funding Levels for Oldsmobile Scramble and Women’s Oldsmobile Scramble
Productivity Point International 6/1993 - 1/1996
Atlanta, Georgia
Training Manager
à Organized courseware, software, staff and equipment for daily computer instruction classes
à Hired and Assigned in-house and contract instructors
à Planned, designed and equipped expansion of training facilities
à Planned and assisted in upgrade of network servers and classroom and personnel PCs
à Instituted quality control procedures for classroom setup and trainer evaluations
à Reduced costs through advance planning
à Initiated and facilitated periodic operations meetings to improve communication and increase coordination
à Managed national accounts resulting in over $96,000 in annual income for company
à Conducted computer training classes
à Achieved an instructor capability average of 4.5 on a 5 point scale
OTHER ACTIVITIES
à Appointed to Fort Bragg Promotion Committee by Fort Bragg City Council (6/07 – 11/08) Served as Treasurer
à 2007 Ambassador Award of Distinction from Mendocino Coast Chamber of Commerce
à Member Mendocino Study Club, Finance Chair 2005-2006, Treasurer 2006-2008, President 2009-2010
à Member Fort Bragg Business Advocates
à 2001 Ambassador of the Year, Newnan-Coweta Chamber of Commerce
à 2002 Chairman, Marketing Task Force, Newnan-Coweta Chamber of Commerce
à Graduate Leadership Coweta, Class of 2001-2002
à Served on Newnan-Coweta United Way Advisory Board, Chairman Communications Committee
à Served on Newnan-Coweta Habitat for Humanity Governing Board, Chairman Publicity Committee
Education
California State University, Sacramento
Sacramento, California
à Graduated Cum Laude 1992 with a B.A. in Government
à Government Department Award for Academic Achievement
à Dean’s Honor List (7 Semesters)
à Exchange student, University of Zimbabwe (1991)
à PI Sigma Alpha, National Political Science Honor Society
à Gold Key, National Honor Society
Ø Proven record of delivering Projects and Programs on time and on budget
Ø Marketing Expertise at both local and national levels
Ø Practiced in Business Development Issues
Ø Excel at time management and completing multiple projects simultaneously
Ø Creative Problem Solver & Critical Thinker
Ø Skilled Trainer & Event Organizer
Ø Expert Computer Skills
Work experience
U.S. Department of Commerce – census Bureau 3/2009-7/2010
fort bragg, CALIFORNIA
Field Operations Supervisor
à Supervised eight crew leaders, each of whom led a team of fifteen enumerators, during field operations.
à Conducted individual and group training sessions using verbatim training guides in field operation procedures, and in supervisory and administrative responsibilities.
à Submitted requests for replacement workers, assessed trainees, and determined job placement, ensuring operations were staffed to maintain an uninterrupted workflow.
à Monitored the progress and performance of census field operations, collected and reviewed completed work assignments, and ensured assignments were delivered on schedule.
à Provided instructions to crew leaders for improving production and performance to meet deadlines and quality standards.
à Assessed employee performance and recommended termination of substandard performing employees.
Applied Equal Employment Opportunity principles in hiring practices, training, and employee development
Recruiting Assistant
à Met with government officials, business leaders, employment agencies, media outlets, community centers, faith-based groups, and other appropriate sources in the community to promote census employment opportunities.
à Acquired the support of local organizations to donate space for census testing and training sessions, ensuring locations met specific requirements.
à Conducted recruitment activities to recruit local residents, including coordinating and attending job fairs.
à Executed the Local Census Office recruiting plan, made recommendations on recruiting strategies, and provided statistical data on the testing of applicants.
à Prepared and gave impromptu presentations to diverse audiences.
à Arranged and conducted census employment testing sessions for various positions, scored tests, and reviewed application materials for completeness and accuracy.
Crew Leader
à Supervised fifteen enumerators and one crew leader assistant during field operations.
à Located space for training, and notified new employees of training locations, dates, and times.
à Conducted training sessions for twenty trainees.
à Implemented mandatory training by using classroom instructions, practice interviews, and on-the-job guidance.
à Provided instruction on enumeration procedures and familiarized trainees with reports and forms used to collect data.
à Performed preparatory duties such as checking boundaries and becoming familiar with the areas where employees would work.
à Assigned duty areas to employees, observed employees in the field, and provided on-the-spot assistance and supervision.
à Reviewed and certified daily payroll and progress reports and ensured that work was completed within established time schedules.
à Advised supervisor of progress and performance, and made recommendations for dismissal of those who could not or would not perform required duties.
Crew Leader Assistant
à Learned the nature, scope, and objectives of each assigned field operation and specific procedures to be followed.
à Assisted the crew leader to ensure work was completed according to procedures and on schedule.
à Met daily with enumerators to assign work and conduct quality control on their paperwork to ensure accuracy and completeness.
à Submitted completed and acceptable materials to supervisor on a regular basis.
à Observed enumerators in the field, provided on-the-spot assistance, and recommended additional training for low performing enumerators.
West Company/ Small Business Development CTR12/2004-12/2008
fort bragg, CALIFORNIA
Business Development Manager/Program Director
à Assisted businesses with writing business and marketing plans as well business development, planning, and management assistance
à Organized media and web based marketing and client retention strategies
à Researched and developed grant applications and reports
à Oversaw day to day management of organization
à Supervised staff in three locations
à Recruited, screened, assessed, and oriented new clients to West Company services
à Facilitated networking among business owners to increase sales and referrals
à Taught business training classes on starting a business, marketing, management and finance. Certified NX Level Entrepreneurship instructor
à Developed custom client tracking and reporting database in Microsoft Access
à Hosted bi-weekly business radio show on KZYX (FM public broadcasting station)
à Authored monthly business column in Fort Bragg Advocate News
à Recipient “World of Thanks” award from SAFE-BIDCO (non-profit lending company)
Murray Consulting 3/2000-6/2008
Newnan, Georgia & Fort Bragg, CALIFORNIA
Owner & President
à Successfully started & ran home based consulting and project management business
à Provided marketing and public relations strategy and collateral material development services for small to mid-sized businesses
à Provided database development, data collection and analysis services for large corporations such as Pepsi-Cola North America and the Pepsi-Cola Bottling Group
à Organized marketing events for small business clients and charities including the Festival of Fun Carnival for the Boys & Girls Club
Pepsi-Cola Company 6/1996 – 2/2000
Atlanta, Georgia
Project Manager (Regal Cinemas and PGA of America)
à Worked closely with large national account clients to determine their needs and priorities for marketing programs, conversions, openings and all new & ongoing issues
à Served as primary resource for information to customers, suppliers, Pepsi field and marketing personnel on golf and theatre issues
à Reviewed project and sponsorship proposals to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of project
à Planned, organized and executed conversion of Act III theatres resulting in placement of 500+ fountain units at 150 locations in 30 different territories (75% complete in 2 weeks)
à Orchestrated one week conversion of over 60 Cobb Theatres with 600 screens in 4 states involving 16 bottling territories
à Developed and supervised surveys of customer base and implementation of results
à Coordinated development of annual nationwide sales tool involving Pepsi marketing and field personnel, customers, suppliers and agency personnel
à Designed databases to facilitate customer contact, tracking and reporting
à Coordinated conversion of over 200 golf courses nationwide in a 5 month period
à Organized regional meetings to review customer procedures and account maximization
à Negotiated rates, placement & timing for yearly golf print advertising, tournaments and sponsorships
à Organized Pepsi presence at trade shows and events such as Ryder Cup, PGA Championship, ShowEast and PGA Merchandise Show
à Developed and executed customized incentives & programs for Pepsi annual marketing calendar (including Pepsi Stuff, Star Wars & Nascar)
à Facilitated roll out of Pepsi One, On-Screen & Slide advertising to world’s largest theatre chain
à Managed Pepsi’s Sponsorship & Funding Levels for Oldsmobile Scramble and Women’s Oldsmobile Scramble
Productivity Point International 6/1993 - 1/1996
Atlanta, Georgia
Training Manager
à Organized courseware, software, staff and equipment for daily computer instruction classes
à Hired and Assigned in-house and contract instructors
à Planned, designed and equipped expansion of training facilities
à Planned and assisted in upgrade of network servers and classroom and personnel PCs
à Instituted quality control procedures for classroom setup and trainer evaluations
à Reduced costs through advance planning
à Initiated and facilitated periodic operations meetings to improve communication and increase coordination
à Managed national accounts resulting in over $96,000 in annual income for company
à Conducted computer training classes
à Achieved an instructor capability average of 4.5 on a 5 point scale
OTHER ACTIVITIES
à Appointed to Fort Bragg Promotion Committee by Fort Bragg City Council (6/07 – 11/08) Served as Treasurer
à 2007 Ambassador Award of Distinction from Mendocino Coast Chamber of Commerce
à Member Mendocino Study Club, Finance Chair 2005-2006, Treasurer 2006-2008, President 2009-2010
à Member Fort Bragg Business Advocates
à 2001 Ambassador of the Year, Newnan-Coweta Chamber of Commerce
à 2002 Chairman, Marketing Task Force, Newnan-Coweta Chamber of Commerce
à Graduate Leadership Coweta, Class of 2001-2002
à Served on Newnan-Coweta United Way Advisory Board, Chairman Communications Committee
à Served on Newnan-Coweta Habitat for Humanity Governing Board, Chairman Publicity Committee
Education
California State University, Sacramento
Sacramento, California
à Graduated Cum Laude 1992 with a B.A. in Government
à Government Department Award for Academic Achievement
à Dean’s Honor List (7 Semesters)
à Exchange student, University of Zimbabwe (1991)
à PI Sigma Alpha, National Political Science Honor Society
à Gold Key, National Honor Society